Featured Article
Great Northern Insulation chooses IrisCX to power virtual estimates
By: Tracy Posadowski • 10 May 2023
We are very proud to announce our partnership with Great Northern Insulation. GNI selected IrisCX to power their virtual estimates program. The program allows GNI to better serve customers by providing quotes faster while maintaining quote accuracy. This new virtual service also reduces GNI’s carbon footprint by reducing the need for physical in-home estimates. Read the full press release.
Introducing SP Data Digital Powered by IrisCX
By: Tracy Posadowski • 09 May 2023
Today, SP Data Digital unveiled their partnership with IrisCX. We are providing our game changing live virtual video support platform that enhances their world class contact center solution. Watch the video to learn more.
Authority Magazine Interview - Tracy Posadowski Of IrisCX On 5 Ways To Create a Wow! Customer Experience
By: Tracy Posadowski • 25 April 2023
How do you create a customer experience that people love? Make it human. Authority Magazine's Fotis Georgiadis sat down with our CMO Tracy Posadowski. In this interview, Tracy discusses why we assume it's intuitive for brands to deliver great experiences and fall short, and whether or not competition forces companies to deliver a better customer experience.
IrisCX Named to 15 Most Interesting Software Startups in Calgary list by Canada Venture News
By: Tracy Posadowski • 24 April 2023
Canada Venture News has just released their latest list of the top 15 software companies making waves. IrisCX is excited to be part of this list! Each of these companies is using technology to solve complex industry challenges and drive growth and innovation in their respective fields.
Give your customers what they want. A more human experience, with IrisCX.
Authority Magazine Interview - The Future Is Now: Eradj Khaidarov On How Ambient Photonics’ Technological Innovation Will Shake Up The Tech Scene
By: Eradj Khaidarov • 22 April 2023
Cutting edge technology is what we are all about. Our CTO Eradj Khaidarov was interviewed by Authority Magazine about how ambient photonics will shake up the tech scene.
Interview with Pulse 2.0 - IrisCX: How This Enterprise-Level Video Company Is Improving The Home Improvement Experience
By: Tracy Posadowski • 14 April 2023
Amit Chowdhry, Editor-in-Chief of Pulse 2.0, interviewed IrisCX co-founder and CEO Guillermo Salazar about our differentiators, ways our technology is evolving and the future of consumer buying from pre-sales to post.
Analyst Firm Dash Networks Reports on Market Opportunity Perspectives with IrisCX
By: Tracy Posadowski • 10 April 2023
Sherril Hanson, Senior Analyst at Dash Network who is focused on their CX Advisory practice, sat down with our CRO and co-founder Luke Krueger to talk about how personalized and efficient customer support is a crucial contributor to a great customer experience with a brand.