Remote Resident Maintenance for MultiFamily

Streamline, Solve & Save.

Managing maintenance for MultiFamily and SingleFamily properties is complex and costly. Traditional centralization solutions often increase resident work orders, driving up costs and damaging the resident experience.

Residents prioritize speed. Up to 67% of work orders can be resolved remotely, closing issues in as little as 8 minutes and boosting resident satisfaction.

Property Maintenance

For property maintenance, 1D data in a 3D world just isn’t enough.

1

See the problem in seconds.

Simplify maintenance with visual troubleshooting and AI inspections.

2

Cut maintenance-related trips.

Guide residents through simple fixes remotely. Only roll trucks when necessary.

3

Reduce downtime and vacancy losses.

Standardize the make-ready process with structured visual capture and fewer coordination issues.

Solve, triage, close

Help your team act faster with better visual context.

IrisCX empowers operators to centralize knowledge, reduce unnecessary site visits, and create a clearer maintenance experience for residents and property teams.

Speed

Make first contact quickly and get eyes on the problem immediately.

Consistency

Capture repeatable evidence so teams can make decisions with confidence.

Remote resolution

Resolve simple fixes without waiting on a truck roll or site visit.

Resident satisfaction

Give residents a modern, guided maintenance experience from intake through closeout.

Book a demo

See IrisCX in action.

Tell us a bit about you and we’ll help you explore the best fit for your team.