September 29, 2025
Property management companies finalize budgets knowing 10-20% of maintenance expenses will go unspent. But the real problem isn't hiring, it's who controls the budget.
September 29, 2025
Property maintenance is a balancing act. Our panel explores the four legs of the stool—owners, firms, vendors, residents—and why alignment ensures stability.
September 29, 2025
Daniel Paulino shares how moving beyond vanity metrics toward meaningful impact builds trust, drives engagement, and connects data with human experience.
Our mission is to simplify the homeowners & home builders customer experience. Let Iris do the work.
January 23, 2025
Atco annually awards innovation & customer solutions
May 27, 2024
Revolutionize Home Building with AI: Explore IrisCX's Ask Iris for Smarter Construction Solutions
IrisCX revolutionizes customer service with Session Score, the true measure of customer satisfaction
July 13, 2023
Today we announced our new real-time AI-based customer satisfaction measurement that helps contact centers improve their service quality. Introducing Session Score.
June 5, 2023
In his CX roundup, Alex Gaw showcases the biggest news in the industry from Oracle, ASAPP Financial, IrisCX, WorkJam, and FullStory - Partnerships Benefit Prada Group, TCU Financial Credit Union, Great Northern Insulation, Worldwide Flight Services, and Mouser Electronics.
April 25, 2023
How do you create a customer experience that people love? Make it human. Authority Magazine's Fotis Georgiadis sat down with our CMO Tracy Posadowski. In this interview, Tracy discusses why we assume it's intuitive for brands to deliver great experiences and fall short, and whether or not competition forces companies to deliver a better customer experience.
June 23, 2022
ICwhatUC is very excited to announce that we have been accepted into Stage 2 Capital’s exclusive accelerator program, kicking off on Jul 13, 2022. ICwhatUC is one of only 15 companies selected to participate in the latest cohort of rising B2B startups out of hundreds of applicants.
August 19, 2021
Calgary-based tech startup, ICwhatUC, has recently secured an additional $1.3M CAD ($1.1M USD) of funding in their spring raise. The round was led by Tom Williams’ venture fund, Heron Rock.