Maintenance Organizational Models

June 9, 2025
How to Do More With Less?

OPTECH 2025 Conference & Expo

November 4, 2025
Meet IrisCX CEO Guillermo Salazar at OPTECH 2025 in Las Vegas—multifamily tech leaders on AI, platforms, operations, and innovation. Book a meeting.

Getting to Hell Yes with Phillip Burton: Building Trust Beyond Flooring

November 3, 2025
Phil showed how tech—laser measuring, scheduling, process optimization—amplifies work. Real value is crews on time, smoother installs, and trust. That’s the filter I’ll keep.

Owning Operational Excellence

October 29, 2025
To win on brand, service, and culture, we must own operations—through training, leadership, and showing up for the people doing the work.

Our mission is to simplify the homeowners & home builders customer experience. Let Iris do the work.

Owning Operational Excellence

October 29, 2025
To win on brand, service, and culture, we must own operations—through training, leadership, and showing up for the people doing the work.

Rethinking Maintenance Team Structure: Why Budget Season Is the Perfect Time to Align Authority with Accountability

September 29, 2025
Property management companies finalize budgets knowing 10-20% of maintenance expenses will go unspent. But the real problem isn't hiring, it's who controls the budget.

The Business of Property Maintenance: The Tippy 4-Legged Stool

September 29, 2025
Property maintenance is a balancing act. Our panel explores the four legs of the stool—owners, firms, vendors, residents—and why alignment ensures stability.

Stop Choosing Burnout: A Leadership Wake-Up Call for Property Managers

September 22, 2025
While you're posting job openings that nobody applies for, your team is working 60-hour weeks and your residents are leaving one-star reviews.

Air Conditioning in Rental Properties: What Austin’s New Mandate Means for Property Managers

July 22, 2025
Austin's new mandate requires every habitable room to stay 15 degrees below outdoor temperature, but smart property managers are turning this compliance challenge into a competitive advantage.

Measuring What Matters: Compete on Maintenance Experience.

July 15, 2025
Lock in maintenance gains with focused KPIs. Align roles to NOI, use dashboards, coach from data, and avoid overload to create a competitive edge.

Emergency AC Repair Strategy: How Remote Diagnostics Can Save Your Summer Maintenance Season

July 10, 2025
Don't let summer AC emergencies drain your budget and resident goodwill—see how remote diagnostics cuts response time while saving thousands in unnecessary truck rolls.

The Final Step in Maintenance Maturity: Prescriptive Operations

July 8, 2025
Prescriptive operations turn maintenance from reactive to strategic by using data to recommend precise actions. Tackle your top cost drivers first. This approach streamlines resources, cuts costs, and extends asset life—turning maintenance into a true value driver.

From Centralized Vision to Daily Execution: Building Maintenance Playbooks That Work

June 30, 2025
Keep playbooks simple and visual—photos, checklists, easy access. Update quarterly. Start with your top three issues to build clarity and consistent execution.

Rebuilding the Maintenance Resident Experience From the Inside Out

June 25, 2025
Stop losing NOI to maintenance chaos. Boost resident satisfaction and cut costs with a proven framework that turns reactive maintenance into proactive confidence—no smart tech needed.

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