- Insight into consumer decision making
- Insight into sales and support processes
- The ability to grow revenue through virtual pre-sales and sales programs
- The ability to address product design and performance issues faster
- The ability to lower their carbon footprint since fewer truck rolls are necessary
Support your customers remotely at their time of need
The importance of online product reviews [+3 ways to get more]
By: IrisCX • 19 September 2022
Online reviews are impactful because they reach people with purchasing intent – a total of 93% of new customers consult reviews before purchasing a product or service. With virtual CX, your team can start receiving and leveraging better quality reviews.
ICwhatUC Selected for Stage 2 Capital’s Second Accelerator Cohort of Rising B2B Start-Ups
By: Tracy Posadowski • 23 June 2022
ICwhatUC is very excited to announce that we have been accepted into Stage 2 Capital’s exclusive accelerator program, kicking off on Jul 13, 2022. ICwhatUC is one of only 15 companies selected to participate in the latest cohort of rising B2B startups out of hundreds of applicants.
Improving the home warranty experience with data-rich insights
By: Eradj Khaidarov • 20 July 2022
Homeowner expectations of warranty service are at an all-time high, which makes it a key area of improvement for home builders.