QA Automation Engineer

Technology

Calgary, AB or Remote in Canada

Stock options

IrisCX has an employee stock option plan – one of the perks of joining a company as one of its foundational team members! Stock options are built directly into our compensation plan and are offered as a bonus when we hit collective company goals.

Unlimited vacation

IrisCX offers unlimited vacation to give our team the opportunity to rest and recharge without thinking about a 'vacation bank'. We take a minimum of two weeks off per year, and we are empowered to take more than that as long as we make sure to balance it with our workload.

Flexible/remote work schedule

At IrisCX, you're empowered to work wherever you want. We work asynchronous-first, with the goal of reducing company-wide meetings and empowering our team to choose the working hours that serve them best. Some customer-facing jobs may require a specific time zone and working hours.

Comprehensive benefits

All full-time IrisCX team members have access to our employer-paid comprehensive benefits plan. We also offer stipends for mobile phones, digital wellness, and remote work setup.

Who we are

At IrisCX, we’re on a mission to automate the world’s field and product service experience. From reducing the need for costly service trips, to helping field teams make better use of their data, our goal is to empower our customers to work smarter. That’s what drives us forward.We’re a SaaS company backed by one of North America’s most successful seed stage investors, looking to raise our Series A round within the next year. Our company is headquartered in Calgary and spread across Toronto, Vancouver, and Ottawa.As a company that challenges our customers to think differently about the way they work, we approach our work differently, too. We respect and trust our team – our asynchronous culture allows our team to build their schedule around their life, not the other way around.

About the job

From initial requirements to product launch, it’s integral to ensure that everything works according to specification. We’re looking for a Quality Assurance Engineer to help maintain a superior level of quality and reliability.

What you’ll be doing

  • Develop, execute and maintain test scenarios based on new product feature requirements as well as defect fixes and product enhancements.
  • Document, track and communicate test plans, test results, analysis, and unresolved problems and reports to other teams within the company.
  • Collaborate with the Development and Customer Success teams to ensure successful completion, deployment, maintenance, and operations of solutions with focus on product quality and integrity.
  • Identify, document, and track defects within our tracking system.

Your Background

  • At least 3 years of professional experience as a QA engineer in software development
  • Strong experience in Mobile or Web UI test automation
  • Strong experience in API test automation
  • Experience in performance testing
  • Strong experience in manual testing, test organization, test execution and reporting
  • Understanding of CI/CD processes and tools
  • QA lead experience is a strong advantage

Tech Stack

  • Postman
  • Katalon
  • Browserstack
  • REST
  • API testing
  • GCP/AWS
  • Third-party integrations: Twilio, oAuth, Salesforce, JIRA, Confluence, Git
  • Nice to have - PHP/Laravel
  • Nice to have - NodeJs/Express/Typescript

Benefits

  • Competitive salary
  • Work from anywhere
  • Unlimited vacation policy
  • ​​Full medical coverage
  • Company issued laptop, equipment
  • Wellness spending allowance and phone stipend
  • Employee stock option plan
Together we're building a culture that embraces diversity and learning, humility and excellence. IrisCX is committed to building an inclusive and diverse workforce. We are an Equal Opportunity Employer and welcome people from all backgrounds, experiences, abilities and perspectives.

Other opportunities

You'll onboard new clients, understand their unique use cases, and grow product usage within each account.

Support

Calgary, AB or Remote in Canada

You'll serve as the main point of contact for customers throughout the technical phases of the onboarding and manage projects through to completion.

Support

Calgary, AB or Remote in Canada

Join us and be part of building exciting technology that will change Visual Customer Experience forever

Technology

Calgary, Alberta